Shipping Policy

Effective Date: 01-01-2026

Order Processing

Orders are typically processed within 2–4 business days. During busy seasons or sales, processing times may be slightly longer. You will receive a confirmation email once your order has shipped.

Shipping Rates

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method.

Shipping Methods & Delivery Times

We offer several shipping options at checkout. Estimated delivery times are:

Standard Shipping: 3–7 business days
Expedited Shipping: 2–3 business days
Priority Shipping: 1–2 business days

Delivery times are estimates and may vary due to carrier delays, weather, or holidays.

Order Tracking

Once your order ships, you’ll receive a tracking number via email so you can follow your package’s journey.

Incorrect or Incomplete Addresses

Please double‑check your shipping information. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided at checkout.

Lost or Delayed Packages

If your package is marked as delivered but you cannot locate it, we recommend:

Checking with neighbors or household members
Looking around your property for alternate drop‑off spots
Contacting the carrier directly

If you still cannot locate your package, reach out to us and we’ll do our best to assist.

Warm Weather Shipping

During hot months, candles may soften or melt in transit. We recommend choosing expedited shipping to reduce heat exposure. We are not responsible for heat‑related damage but will work with you if issues arise.